Emma Status

All Systems Operational

Web Application Operational

Home Operational

Audience Contacts and Groups Operational

Segments Operational

Signup Form Editor Operational

Lightbox Form Editor Operational

Imports Operational

Email Editor Operational

Image and Document Libraries Operational

Landing Page Editor Operational

Response Collection Operational

Response Display Operational

Automation Workflow Editor Operational

Account Settings & Billing Operational

Exports Operational

Email Sending Operational

Email Campaigns Operational

Automated Mailings Operational

Test Emails Operational

API Operational

Marketing Site (www.myemma.com) Operational

Support Hub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2020

No incidents reported today.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

Errors loading campaigns editor

Resolved - This incident has been resolved.
Jan 23, 16:14 CST

Monitoring - A fix for the loading issues with the editor and audience tab has been implemented and we are monitoring the results.
Jan 23, 16:02 CST

Identified - The cause of the campaign editor and audience loading issues has been identified, and a fix is in the process of being rolled out.
Jan 23, 15:46 CST

Investigating - We are hearing several reports of error messages while trying to access the audience tab as well as the campaigns editor in the application. We are currently investigating the issue.
Jan 23, 15:32 CST

Editor loading issues

Resolved - This incident has been resolved.
Jan 23, 11:28 CST

Monitoring - A fix has been implemented for the editor loading issue. We are continuing to monitor the application.
Jan 23, 10:59 CST

Identified - We have identified the cause for the editor loading issues and have implemented a fix.
Jan 23, 10:45 CST

Investigating - We are receiving reports regarding loading issues when attempting to access the campaign editor in the application. We are currently in the process of investigating the issue.
Jan 23, 10:27 CST

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.