All Systems Operational
Web Application Operational
Home Operational
Audience Contacts and Groups Operational
Segments Operational
Signup Form Editor Operational
Lightbox Form Editor Operational
Imports Operational
Email Editor Operational
Image and Document Libraries Operational
Landing Page Editor Operational
Response Collection Operational
Response Display Operational
Automation Workflow Editor Operational
Account Settings & Billing Operational
Exports Operational
Email Sending Operational
Email Campaigns Operational
Automated Mailings Operational
Test Emails Operational
API Operational
Marketing Site (www.myemma.com) Operational
Support Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019
Resolved - The queued automated mailings have all been sent, and we haven't seen further delays while monitoring. All clear!
Sep 7, 08:23 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 19:57 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 6, 17:35 CDT
Update - We are still investigating this issue. Automated emails are still being added to a queue and will be sent in the order they are queued up.
Sep 6, 16:36 CDT
Investigating - Some customers are experiencing intermittent sending delays with automations. Nothing needs to be done on the user end — the automated mailings will send as we work through the queue.
Sep 6, 16:02 CDT
Resolved - We're all clear on the issues logging in to the application.
Sep 7, 08:21 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 20:24 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 6, 19:06 CDT
Investigating - We have received reports of issues logging in.
Sep 6, 18:49 CDT
Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019
Resolved - This incident has been resolved.
Sep 3, 10:49 CDT
Monitoring - We're all caught up from the earlier sending delays. We'll continue to monitor from here.
Sep 3, 09:38 CDT
Investigating - We are investigating reports of small delays in the sending of some emails. We'll continue to update here.
Sep 3, 09:27 CDT