Emma Status

All Systems Operational

Web Application Operational

Home Operational

Audience Contacts and Groups Operational

Segments Operational

Signup Form Editor Operational

Lightbox Form Editor Operational

Imports Operational

Email Editor Operational

Image and Document Libraries Operational

Landing Page Editor Operational

Response Collection Operational

Response Display Operational

Automation Workflow Editor Operational

Account Settings & Billing Operational

Exports Operational

Email Sending Operational

Email Campaigns Operational

Automated Mailings Operational

Test Emails Operational

API Operational

Marketing Site (www.myemma.com) Operational

Support Hub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2019

No incidents reported today.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

Reports of problem opening mailings

Resolved - This incident has been resolved.
Dec 9, 15:51 CST

Investigating - We have just started receiving reports of issues opening campaigns. Our systems team is all hands on deck to identify the problem, and we'll continue to update here.
Dec 9, 15:31 CST

Issues opening campaigns

Resolved - We received reports of trouble opening draft campaigns around noon Central today. At the same time, we also discovered an unrelated issue accessing our customer-facing status page that prevented us from updating here in live time on the incident.
Our engineering team was able to quickly locate the campaigns issue and deploy a fix to get the app running smoothly again. We’ve also remedied the issue impacting internal access to the status page, so we’ll be able to quickly update in live time for future incidents.
Thanks for your patience, understanding and being an Emma customer!
Dec 9, 13:00 CST

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.