This incident has been resolved.
Oct 14, 12:58 CDT
We have implemented a fix and are currently monitoring the results.
Oct 14, 12:31 CDT
We have received several reports of delays in receiving test emails.
In ramping up for holiday sending volume, we made some changes on our back end. Even though the receiving email domains accept the messages immediately from our sending servers, we’re finding that changed how speedy a few smaller domains deliver Emma messages to the inbox.
We’re making some tweaks on our side to attempt to improve inbox routing by the receiving servers, but you can currently follow our allowlisting steps, which we expect should resolve the trouble.
Oct 14, 11:55 CDT
We have received several reports of delays in receiving test emails. Our team has identified the issue and are working on a resolution.
Oct 14, 11:48 CDT