All Systems Operational
Web Application Operational
Home Operational
Audience Contacts and Groups Operational
Segments Operational
Signup Form Editor Operational
Lightbox Form Editor Operational
Imports Operational
Email Editor Operational
Image and Document Libraries Operational
Landing Page Editor Operational
Response Collection Operational
Response Display Operational
Automation Workflow Editor Operational
Account Settings & Billing Operational
Exports Operational
Email Sending Operational
Email Campaigns Operational
Automated Mailings Operational
Test Emails Operational
API Operational
Marketing Site (www.myemma.com) Operational
Support Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 15, 2019

No incidents reported today.

Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 19:00 CST
Scheduled - We have an hour system maintenance window scheduled to begin at 7 p.m. CDT on Thursday, Nov. 14. Users may experience a couple interruptions of just a few minutes each to application access during this maintenance block.
Nov 7, 13:47 CST
Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019
Completed - The scheduled maintenance has been completed.
Nov 10, 19:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:00 CST
Scheduled - During this maintenance window, we expect there to be a blip of just a couple minutes when the application is inaccessible.
Nov 7, 13:39 CST
Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
Resolved - The provider we use to host the Emma Support Hub has given the official all clear on the issue that was preventing content from loading. Thanks for your patience!
Nov 6, 18:50 CST
Monitoring - A fix has been implemented by our provider, and we are monitoring the results.
Nov 6, 17:07 CST
Identified - The provider we use to host the Emma Support Hub (help.myemma.com) is experiencing issues loading content, which may also be experienced on the user end. We're monitoring the partner's status page, and we'll update here as soon as there's an all clear!

If you can't get the Support Hub to load and need to reach Emma Support by phone, please call us at (888) 493-2525
Nov 6, 13:33 CST
Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.