All Systems Operational
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Past Incidents
This Week
Support Hub
May-11, 5:30pm
[closed] Customers are unable to access our Support Hub. If you need help you can reach phone support at 888-493-2525.
May-11, 5:53pm
Our third party partner is still experiencing issues and our Support Hub is currently unavailable. Our support team is available by phone until 7pm Central and can be reached at 888-493-2525 if you need assistance. We will continue to post updates as we have them. 
May-11, 7:02pm
Our third party provider is still experiencing issues. We are monitoring their updates closely and will add new information as we have it. Our phone support is closed for the night, but our team will be available at 5am Central tomorrow morning if you need assistance. 
May-11, 8:08pm
Access to the Support Hub has been restored. 
Last Week
Web Application Email Editor
May-5, 1:14pm
[closed] We've received reports of issues creating new Code Your Own campaigns. Our teams are investigating now. 
May-5, 1:38pm
We are still investigating.
May-5, 1:58pm
Our teams are still investigating the cause of the issue. 
May-5, 3:35pm
This issue is resolved.
Week of 05/09/2021
Apr-26, 8:00pm
[closed] We have a one-hour system maintenance window scheduled to begin at 8 p.m. Central on Monday, April 26. For up to five minutes during this maintenance block, users may experience errors attempting to view segments in-app or navigate within the campaign or automation editors.
Apr-26, 9:00pm
The scheduled maintenance has been completed.
Week of 05/02/2021
Web Application Automation Workflow Editor
Apr-22, 7:00pm
[closed] During this system maintenance window, we expect there to be no noticeable customer impact. While it's minimal, there is a slight chance some users could experience trouble saving or activating an automation during this block.
Apr-22, 11:00pm
The scheduled maintenance has been completed.