Resolved -
We have confirmed that work done over the weekend has resolved our sending delays.
Sep 10, 11:31 CDT
Update -
We've been able to narrow down the cause of the sending delays to a specific Email Client, we are working directly with them for a long term fix. In the meantime, our email queues are catching back up and starting to perform as expected.
Sep 6, 16:43 CDT
Update -
Our work is still continuing on a fix for the delays. We will continue to post updates as we have them.
Sep 6, 16:12 CDT
Identified -
We have identified the issue that has caused the sending delays and are working on a resolution.
Sep 6, 15:13 CDT
Update -
We are close to identifying the specific root cause for the sending delays and should have an update shortly. We will continue to update as we get more information.
Sep 6, 14:32 CDT
Update -
We are still working on tracking down the problem. We have eliminated numerous causes and still working on identifying the root cause for the delayed sending.
Sep 6, 13:53 CDT
Update -
Our systems team is continuing to investigate this issue. We will keep you posted as we get more information. Thanks for your patience!
Sep 6, 13:25 CDT
Investigating -
We're receiving reports of delayed sending and are currently investigating the cause.
Sep 6, 13:00 CDT