Service Status

Web Application

All systems normal

Web Application > Home

All systems normal

Web Application > Audience Contacts and Groups

All systems normal

Web Application > Segments

All systems normal

Web Application > Signup Form Editor

All systems normal

Web Application > Lightbox Form Editor

All systems normal

Web Application > Imports

All systems normal

Web Application > Email Editor

All systems normal

Web Application > Image and Document Libraries

All systems normal

Web Application > Landing Page Editor

All systems normal

Web Application > Response Collection

All systems normal

Web Application > Response Display

All systems normal

Web Application > Automation Workflow Editor

All systems normal

Web Application > Account Settings & Billing

All systems normal

Web Application > Exports

All systems normal

Email Sending

All systems normal

Email Sending > Email Campaigns

All systems normal

Email Sending > Automated Mailings

All systems normal

Email Sending > Test Emails

All systems normal

API

All systems normal

Marketing Site (www.myemma.com)

All systems normal

Support Hub

All systems normal

Past Incidents

Last Week

Cases submitted through our GET SUPPORT form on our Support Hub are not routing correctly

June 27, 3:18pm

Support Hub

Jun-27, 3:18pm

[closed]

Our teams are actively investigating the issue.

Jun-27, 4:00pm

Our teams are actively working on a fix to test and resolve the issue. We will post an update the moment we have one.

Jun-28, 8:00am

This issue is now resolved.

Jun-28, 11:30am

Our teams have pushed out a fix and tickets submitted through our form are routing as we expect. We will continue to monitor our systems and post an update the moment we have one.