Emma Status

All Systems Operational

Web Application Operational

Home Operational

Audience Contacts and Groups Operational

Segments Operational

Signup Form Editor Operational

Lightbox Form Editor Operational

Imports Operational

Email Editor Operational

Image and Document Libraries Operational

Landing Page Editor Operational

Response Collection Operational

Response Display Operational

Automation Workflow Editor Operational

Account Settings & Billing Operational

Exports Operational

Email Sending Operational

Email Campaigns Operational

Automated Mailings Operational

Test Emails Operational

API Operational

Marketing Site (www.myemma.com) Operational

Support Hub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 15, 2019

No incidents reported today.

Nov 14, 2019

System maintenance scheduled to begin 7 p.m. CDT on Thursday, November 14

Completed - The scheduled maintenance has been completed.
Nov 14, 20:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 19:00 CST

Scheduled - We have an hour system maintenance window scheduled to begin at 7 p.m. CDT on Thursday, Nov. 14. Users may experience a couple interruptions of just a few minutes each to application access during this maintenance block.
Nov 7, 13:47 CST

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

System maintenance scheduled to begin 6 p.m. CDT on Sunday, November 10

Completed - The scheduled maintenance has been completed.
Nov 10, 19:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:00 CST

Scheduled - During this maintenance window, we expect there to be a blip of just a couple minutes when the application is inaccessible.
Nov 7, 13:39 CST

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

Issues loading the Emma Support Hub

Resolved - The provider we use to host the Emma Support Hub has given the official all clear on the issue that was preventing content from loading. Thanks for your patience!
Nov 6, 18:50 CST

Monitoring - A fix has been implemented by our provider, and we are monitoring the results.
Nov 6, 17:07 CST

Identified - The provider we use to host the Emma Support Hub (help.myemma.com) is experiencing issues loading content, which may also be experienced on the user end. We're monitoring the partner's status page, and we'll update here as soon as there's an all clear!

If you can't get the Support Hub to load and need to reach Emma Support by phone, please call us at (888) 493-2525
Nov 6, 13:33 CST

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.