All Systems Operational
Web Application Operational
Home Operational
Audience Contacts and Groups Operational
Segments Operational
Signup Form Editor Operational
Lightbox Form Editor Operational
Imports Operational
Email Editor Operational
Image and Document Libraries Operational
Landing Page Editor Operational
Response Collection Operational
Response Display Operational
Automation Workflow Editor Operational
Account Settings & Billing Operational
Exports Operational
Email Sending Operational
Email Campaigns Operational
Automated Mailings Operational
Test Emails Operational
API Operational
Marketing Site (www.myemma.com) Operational
Support Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019
Resolved - We’ve introduced improvements and confirmed import process times have stabilized.
Apr 12, 12:41 CDT
Monitoring - We believe we've located the issue with queued imports. We've deployed another fix and are monitoring the results. If your current import is queued, it will be processed in the order it entered the system. So no need to restart your import. While your import may currently take a little longer to process than you're accustomed to experiencing, it will complete when it works through the queue.
Apr 11, 17:37 CDT
Investigating - We've received additional reports of imports taking longer than usual to process, and we're again investigating to see what can be done to expedite those.

Imports work on a queued system, so no need to restart your import. While your import may currently take a little longer to process than you're accustomed to experiencing, it will complete when it works through the queue.
Apr 11, 10:09 CDT
Monitoring - We’ve introduced improvements on import processing that will benefit future imports. Some imports started before this was released are still in queued status, and our system is processing that queue as quickly as possible.
Apr 10, 16:40 CDT
Update - We're still testing approaches to gain efficiencies on processing through the imports queue. Imports work on a queued system, so no need to restart your import. While your import may currently take a little longer to process than you're accustomed to experiencing, it will complete when it works through the queue.
Apr 9, 17:29 CDT
Investigating - We've received reports of imports taking longer than usual to process, and we're investigating to see what can be done to expedite those.

Imports work on a queued system, so no need to restart your import. While your import may currently take a little longer to process than you're accustomed to experiencing, it will complete when it works through the queue.
Apr 8, 10:08 CDT
Apr 9, 2019
Resolved - This incident has been resolved.
Apr 9, 16:16 CDT
Update - We are continuing to work on a fix for this issue.
Apr 9, 11:14 CDT
Identified - We have received reports of errors within the campaigns editor. We've identified the issue and are pushing out a fix now.
Apr 9, 11:08 CDT