All Systems Operational
Web Application Operational
Home   Operational
Audience Contacts and Groups   Operational
Segments   Operational
Signup Form Editor   Operational
Lightbox Form Editor   Operational
Imports   Operational
Email Editor   Operational
Image and Document Libraries   Operational
Landing Page Editor   Operational
Response Collection   Operational
Response Display   Operational
Automation Workflow Editor   Operational
Account Settings & Billing   Operational
Exports   Operational
Email Sending Operational
Email Campaigns   Operational
Automated Mailings   Operational
Test Emails   Operational
API   Operational
Marketing Site (www.myemma.com)   Operational
Support Hub   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2018

No incidents reported today.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018
Resolved - We have resolved the trouble some tiered account users were experiencing accessing the Accounts section in-app. Thanks for your patience as we worked to identify and fix the issue!
Sep 13, 11:53 CDT
Identified - We've identified an issue accessing the Accounts page in Tiered accounts. We're in process of deploying a fix.
Sep 13, 11:35 CDT
Sep 12, 2018

No incidents reported.

Sep 11, 2018
Resolved - We identified and resolved the trouble that was impacting image uploads. Thanks for your patience!
Sep 11, 14:37 CDT
Investigating - We have started receiving reports of trouble uploading images to mailings. We'll update here as soon as we've identified the trouble.
Sep 11, 14:24 CDT
Sep 10, 2018
Resolved - We have confirmed that work done over the weekend has resolved our sending delays.
Sep 10, 11:31 CDT
Update - We've been able to narrow down the cause of the sending delays to a specific Email Client, we are working directly with them for a long term fix. In the meantime, our email queues are catching back up and starting to perform as expected.
Sep 6, 16:43 CDT
Update - Our work is still continuing on a fix for the delays. We will continue to post updates as we have them.
Sep 6, 16:12 CDT
Identified - We have identified the issue that has caused the sending delays and are working on a resolution.
Sep 6, 15:13 CDT
Update - We are close to identifying the specific root cause for the sending delays and should have an update shortly. We will continue to update as we get more information.
Sep 6, 14:32 CDT
Update - We are still working on tracking down the problem. We have eliminated numerous causes and still working on identifying the root cause for the delayed sending.
Sep 6, 13:53 CDT
Update - Our systems team is continuing to investigate this issue. We will keep you posted as we get more information. Thanks for your patience!
Sep 6, 13:25 CDT
Investigating - We're receiving reports of delayed sending and are currently investigating the cause.
Sep 6, 13:00 CDT
Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.