All Systems Operational

Service Status

All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal
All systems normal

Past Incidents

Week of 10/29/2023
November 03, 11:34am +0 CDT
Web Application Email Sending API Marketing Site (www.myemma.com) Support Hub Email Campaigns Home Automated Mailings Audience Contacts and Groups Test Emails Segments Signup Form Editor Lightbox Form Editor Imports Email Editor Image and Document Libraries Landing Page Editor Response Collection Response Display Automation Workflow Editor Account Settings & Billing Exports
Nov-3, 11:34am +0 CDT
[closed]

We're currently investigating reports of the Emma app kicking users out and users being unable to log in, along with additional unexpected behaviors. We'll continue to update here.

Nov-3, 11:48am +0 CDT

We've implemented a solution and are currently monitoring to ensure the issue is resolved.

Nov-3, 12:03pm +0 CDT

This fix we deployed worked, and we're no longer seeing issues with log in errors. If you're continuing to have issues, try clearing your cache and cookies. If the issue persists after that, please reach out to our Support team for assistance.

November 02, 2:16pm +0 CDT
Web Application Audience Contacts and Groups Segments Signup Form Editor Lightbox Form Editor Imports Email Editor Image and Document Libraries Landing Page Editor
Nov-2, 2:16pm +0 CDT
[closed]

We're receiving reports that the Audience and Campaign tabs in certain accounts are not loading.  Our team is investigating the issue now, and we will provide updates as we have them.

Nov-2, 2:33pm +0 CDT

Our teams have identified the issue and are pushing out a fix. Things are beginning to return to normal.

Nov-2, 3:05pm +0 CDT

This incident has been resolved.