10/05/2021 -- Investigating reports of delayed send times
10/05/2021 -- Investigating reports of delayed send times
October 05, 8:53am
October 05, 8:53am
We began getting reports of delayed sends for test emails and scheduled mailings. We are investigating now.
Test and scheduled campaigns will send, currently on an approximately 10 minute delay. No need to re-send those mailings.
We will update as we get more information.
October 05, 9:05am
October 05, 9:05am
Our Engineering teams are working on a resolution to the sending delays we've seen.
We are currently seeing delays of up to 1 hour. We will send out additional updates as we get them.
October 05, 9:47am
October 05, 9:47am
We are continuing to work on the issue causing delays in our sending.
These delays are also affecting audience exports and causing delays there as well.
We are currently seeing delays of up to 2 hours for certain mailings.
Our Engineering teams are working on a hotfix to correct the issue.
October 05, 10:18am
October 05, 10:18am
Our Engineering teams have pushed out a fix, and we are continuing to monitor as our systems catch up.
We will also continue posting further updates as we receive them.
October 05, 10:45am
October 05, 10:45am
A hotfix was deployed to fix the issue that was causing delays.
Everything that was queued in the system has been sent and there is no more bottlenecking.
Thank you