Errors when importing contacts

Disruption

March 21, 5:03pm

Status: closed

Start: March 21, 3:50pm

End: March 21, 5:03pm

Duration: 1 hour 12 minutes

Affected Components:

Web Application Imports

Update

March 21, 3:50pm

We're investigating reports of issues when importing contacts. An error message may appear stating "the file you uploaded could not be read."

Update

March 21, 4:12pm

Our developers have deployed a fix, and we are now seeing imports processing as expected. You can now reattempt importing in your account.

We will continue to monitor the app before updating to a status of resolved. Thank you!

Resolved

March 21, 5:03pm

This incident is now resolved.