Errors when importing contacts

Incident
March 21, 5:03pm +0 CDT

Errors when importing contacts

Status: closed
Start: March 21, 3:50pm +0 CDT
End: March 21, 5:03pm +0 CDT
Duration: 1 hour 12 minutes
Affected Components:
Web Application Imports
Update

March 21, 3:50pm +0 CDT

March 21, 3:50pm +0 CDT

We're investigating reports of issues when importing contacts. An error message may appear stating "the file you uploaded could not be read."

Update

March 21, 4:12pm +0 CDT

March 21, 4:12pm +0 CDT

Our developers have deployed a fix, and we are now seeing imports processing as expected. You can now reattempt importing in your account.

We will continue to monitor the app before updating to a status of resolved. Thank you!

 

Resolved

March 21, 5:03pm +0 CDT

March 21, 5:03pm +0 CDT

This incident is now resolved.