Sending issues for DKIM-enabled accounts
Performance
April 01, 12:17pm
Sending issues for DKIM-enabled accounts
Status: closed
Start:
April 01, 11:15am
End:
April 01, 12:17pm
Duration: 1 hour 1 minute
Affected Components:
Email Sending
Email Campaigns
Automated Mailings
Test Emails
Update
April 01, 11:15am
April 01, 11:15am
We're currently investigating reports that sending in accounts that have DKIM-signing setup and enabled are failing authentication and/or delivering to spam/junk folders.
We will provide an update as soon as possible.
Update
April 01, 12:00pm
April 01, 12:00pm
Our engineering teams have identified the problem and are in-progress with a resolution. We'll provide further updates the moment we have them.
Resolved
April 01, 12:17pm
April 01, 12:17pm
Sending issues for these accounts are now resolved.
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