Cases submitted through our GET SUPPORT form on our Support Hub are not routing correctly
Cases submitted through our GET SUPPORT form on our Support Hub are not routing correctly
June 27, 3:18pm +0 CDT
June 27, 3:18pm +0 CDT
Our teams are actively investigating the issue.
June 27, 4:00pm +0 CDT
June 27, 4:00pm +0 CDT
Our teams are actively working on a fix to test and resolve the issue. We will post an update the moment we have one.
June 28, 8:00am +0 CDT
June 28, 8:00am +0 CDT
This issue is now resolved.
June 28, 11:30am +0 CDT
June 28, 11:30am +0 CDT
Our teams have pushed out a fix and tickets submitted through our form are routing as we expect. We will continue to monitor our systems and post an update the moment we have one.